DELIVERING CARE TO NEWCOMERS
Prioritization and Comprehensive CareIn order to carry out our mission, Camino set up an emergency welcoming center that implemented a triage system to attend to the immediate needs of newcomers. We provided essential support such as food, clothing, housing assistance, transportation aid, orientation services, and access to medical and behavioral care. Furthermore, we offered social navigation services and assistance with workforce development, recognizing the significance of facilitating a successful integration process within the community. It is important to note that all these services provided to newcomers were offered free of charge.
Our comprehensive approach revolves around integrated care, ensuring that newcomers receive temporary care while we work towards transitioning them into long-term care solutions. This continuity of care is essential for their well-being and successful integration.
Country of Origin
At Camino, we gather information about each individual as they access our services. One important aspect of this data collection is documenting their country of origin. This information allows our staff to have a better understanding of the individual’s cultural background, enabling us to provide culturally sensitive and tailored support.
Within our case management system, each individual is prioritized based on their specific needs. The prioritization is indicated by color coding, where red represents high-priority cases with an ongoing crisis, green signifies low risk of crisis but ongoing needs, and transfer indicates cases that have been stabilized and transferred to Camino’s long- term integrated care services. This system allows us to effectively allocate resources and provide appropriate support based on the individual’s situation.
Every family underwent an assessment to determine their housing needs. The graph illustrates the current status of each individual’s housing situation, categorized as permanent housing or temporary housing, indicating that they are renting a place for a period of 3-6 months until they secure their own accommodation. The category “discharge” represents individuals who were in transition and have now moved on from North Carolina.
“Para que sepas”
Newcomer Informational Videos
In response to the crisis, our team created a series of videos for the newcomers. These are designed to mitigate the culture shock, specifically concerning housing, healthcare, laws, taxes, and crime. Check out the video series by clicking the link below.See Videos